Support

Yes. Lensly is free to download on the App Store. Core features — golden hour tracking, solar events, moon phase, 7-day weather, and six of the seven calculators — are free forever. Pro features are available via a monthly or annual subscription, with a 7-day free trial included on sign-up.

Pro unlocks AI Scene Analyzer, AI Photo Tutor (30 messages/day), AI Nearby Spots, Preset Generator, Light Pollution map, Long Exposure calculator, in-depth Photography Guides, Daily Challenges, and account sync across devices.

After signing up, you'll be offered a 7-day free trial of Lensly Pro. Tap "Start 7-Day Free Trial" to unlock all Pro features immediately — no credit card charged until the trial ends. You can cancel at any time before the trial expires and you won't be billed.

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone, find Lensly, and tap Cancel Subscription. You'll retain Pro access until the end of the current billing period.

Yes. All 7 calculators (ND Filter, Exposure Triangle, Depth of Field, Hyperfocal Distance, Focal Length, Long Exposure, and Timelapse) run entirely on-device with no internet connection required. Solar events and golden hour times also work offline.

Location access allows the Photo Tutor to give contextually accurate advice — knowing today's golden hour times at your exact location, the current weather, and nearby spots you've saved. Without location, the tutor still works but gives general advice rather than location-specific recommendations.

The Preset Generator lets you upload an original photo and an edited version of it. The AI analyses the differences and reverse-engineers the Lightroom adjustments — exposure, contrast, shadows, highlights, colour grading, and per-channel HSL values. You get a live preview and can export a standard .xmp preset file to use in Lightroom Classic or Mobile.

Go to Profile → Go Pro → Restore Purchases. Make sure you're signed in with the same Apple ID you used when you originally subscribed. If your purchase still doesn't restore, contact us at support@lenslyphoto.online.

Make sure you're signed in to the same Lensly account on both devices and that both devices have an active internet connection. Sync happens automatically on login. If problems persist, signing out and back in usually resolves it. Reach out to support if the issue continues.

Go to Profile → scroll to the bottom → Delete Account. This permanently removes your account and all associated data (gear, saved spots, challenge history) from our servers. This action cannot be undone. Cancel your subscription first via Apple before deleting your account.